Privacy Policies

BALA Villa Doichang attaches a great deal of importance to protecting its customers privacy. Below, we have set out the principles based on which we collect and process personal data (information that identifies you or allows us to identify you) via this.

Privacy Policy

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service hosted by cloudflare.

Collection of personal data

You can visit the Website and obtain information on our offers without revealing any personal data. We only request personal data where this is required in order for us to perform our own services or to process a reservation that you execute with us. We collect and process your personal data carefully, only for the purposes described in this data protection declaration and only to the extent that is necessary for these purposes. We only store your personal data insofar and as long as is required for us to perform our services or to the extent that we are required to do so by law.

We also collect data to analyse the use of the Website in general, to gain insights into how to improve our offering and to focus our marketing measures on the identifiable needs of our customers. We also collect and process this data using cookies. You can find information on how cookies work and your options in this respect in our Cookie Policy.

Data processing for service provision

In order to provide our own services and to handle a reservation and booking, we need to provide information on your individual to a varying extent.

When you do a reservation and booking, you will be asked for contact information, in particular your surname, first name, telephone number and e-mail address, such as other information we need from You.

Marketing measures

We keep you informed of relevant developments relating to our property. We use what is known as a “double opt-in procedure” for the dispatch of our newsletter: if you order our newsletter on the Website, e.g. by clicking on a confirmation field, we will send you a notification e-mail. You can then confirm the order by activating a corresponding link. If you decide, at a later date, that you no longer wish to receive our newsletter, you can unsubscribe at any time free of charge either in the newsletter itself or in your profile.

With regard to our marketing efforts, we allow you to publicize the photo of our customers on our website and in social networks of our property.

In the normal case, we ask you if this is okay and you give your consent.

If – for any reason you do not want your photo on our website, please send us a short mail at [email protected]– preferably with a link where you have seen the photo. We will then delete this photo and remove it from our website.